Can I order a sample before bulk production?
Yes, sampling is a vital part of our quality assurance process. We offer two types of sampling:
Digital Mockups (Free) and Physical Prototypes (Paid).
A physical sample allows you to test the fit, the GSM weight of the fabric, and the durability of the embroidery or printing. Once the bulk order is placed, we often credit the sample cost back to your final invoice.
How do you handle shipping to remote parts of Australia?
Xwears partners with premium logistics providers like DHL Express, FedEx, and TNT to ensure 100% coverage of Australia. Whether you are in downtown Sydney or a regional club in Western Australia, we provide door-to-door delivery with real-time tracking. Our air-freight options typically arrive within 5-7 business days after production is finalized.
Is my brand design protected with Xwears?
Absolutely. We work with many private labels and emerging Australian designers. We treat all artwork, tech packs, and brand concepts as strictly confidential. We do not display your custom designs in our catalog or sell them to other clients. Your intellectual property is safe within our manufacturing ecosystem.
What are the payment terms for bulk orders?
For most custom manufacturing orders, we require a 50% deposit to initiate raw material sourcing and pattern cutting. The remaining 50% balance is due once production is complete and passed through our Quality Control (QC) department, just before the shipment is dispatched from the factory.
The Importance of Choosing a Specialized Manufacturer
In the competitive world of Australian activewear, the quality of your garment is your greatest marketing tool. Choosing Xwears as your manufacturing partner means you gain access to decades of textile expertise. We specialize in the nuances of performance fabrics, from the tension of flat-lock stitching to the temperature precision required for high-grade sublimation. Our commitment to a 25-piece minimum order quantity (MOQ) allows local Australian entrepreneurs to scale their brands without the massive financial risk often associated with offshore manufacturing. By focusing on quality, transparency, and local support, Xwears continues to be the preferred choice for custom gym wear and sports apparel in Melbourne, Sydney, and beyond.